Store Policy

Customer Care

Supple Sirens Bath & Body is committed to ensuring that we use natural, skin & planet loving ingredients. This commitment not only applies to what we put in our products but also to what we put our products in.

It is our goal to be a low waste company. This simply means that all of our products are packaged in reusable glass containers or wrapped in seed paper.  For more information about seed paper and how to plant it, please click here. 

As a local company, we try to use as many locally sourced ingredients from farmers, growers and beekeepers across the island of Nantucket.

Privacy & Safety

Your privacy is important to us. This policy includes information about how we collect, use, protect, or otherwise handle your Personally Identifiable Information (PII) on this website.

What personal information do we collect from people who visit our website?

  • Your name

  • Email address

  • Mailing address

  • Phone number

  • Credit Card information

  • Demographic information

  • Other details to help you with your experience

When do we collect information?

  • When you place an order

  • Interact with us on social media

  • Subscribe to a newsletter

  • Sign up for contests, surveys, quizzes, pop-ups, etc

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use other site features in the following ways:

  • To improve our website to make it easier to use

  • To give you a better customer service experience

  • To quickly process your transaction

  • To send periodic emails regarding your order or other products and services

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities so your visit is as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and it's only accessible by a limited number of people. These people have special access rights and they are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted.

All transactions are processed through a gateway provider and they are not stored or processed on our servers. 

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety. 

Wholesale Inquiries& Special orders

If you would like to order a larger quantity than what is available on our website, please send us an email at supplesirens@gmail.com.

If you would like an item in a different scent or color that is not listed on our website, please feel free to contact us. Please note that special order fees may apply.

 

Payment Methods

 

  • Credit / Debit Cards

  • Offline Payments

SUPPle sirens

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CONTACT

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supplesirens@gmail.com

P.O. Box 3724

Nantucket, MA 02584

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© 2020 by Supple Sirens Bath & Body.